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Returns Policy

60 Day Return Policy
All items returned must be in brand new, unused condition in original packaging. The item must not show any signs of use or be marked. 

HOW do customers return items?
Please contact us to arrange a return, if your item is unused and in new condition, please feel free to post the item back without contacting us. Please include your original invoice with a note requesting refund/exchange/credit.

For warranty we will arrange shipping
For change of mind or wrong size purchase please use original packinging if possible and post back to address on your invoice

WHERE do items need to be returned to?
Return address is on invoice supplied (top right corner)
Boardstore Returns
2/35-37 Lysaght St

Coolum Beach
QLD 4573
Please include your receipt and a note of your preference. Refune, Exchange or Credit.

SHIPPING for returns?
Warranty items will be covered for shipping (please contact us to arrange)
Change of mind or wrong size (customer to arrange shipping), we recommend Australia Post or

  • A $10 fee to cover original shipping and re-stocking will apply. (You will be refunded your full amount minus $10 fee) 

  • $10 fee waived if you choose a credit for your return.

CREDIT / REFUND for returns?
Please contact us if you are unsure which option you would prefre.
We will do our best to swap or exchange your product otherwise we wil refund

Instore return option?
We have 3 locations on the Sunshine Coast if you would like to return an item

Packing materials?
Please use original box and packing when possible